Privacy Policy – DSmile Nexus

Privacy Policy

Last updated: December 1, 2025

This Privacy Policy explains how DSmile Nexus (“we”, “our”, or “us”) collects, uses, and protects information when you use our service available at:

https://dsmile-fyltr.apexive.app/

DSmile Nexus integrates with Facebook (Meta) to provide automated replies to comments posted on connected Facebook Pages.

1. Information We Collect

When you connect your Facebook Page to DSmile Nexus, we receive limited information required to operate the service.

Information from Facebook (Meta)

  • Facebook Page ID and public Page information
  • Post and comment content
  • Commenter name and Facebook user ID (public information only)
  • Post and comment identifiers
  • Page messaging permissions and webhook tokens

We do not collect private personal information such as email addresses, phone numbers, physical addresses, or demographic details of Facebook users.

Technical Information

  • IP address
  • Browser and device type
  • Server logs and access timestamps

This information is collected solely to ensure security, troubleshooting, and stable operation of the platform.

2. How We Use Information

We use collected information exclusively to:

  • Enable automated replies to Facebook Page comments
  • Provide moderation and configuration functionality
  • Maintain platform stability and reliability
  • Detect technical errors or misuse

We do not use any collected information for advertising, behavioral profiling, or resale.

3. Data Sharing

We do not sell or share personal data with third parties.

Information may be shared only:

  • With infrastructure or hosting providers necessary to operate the service
  • To comply with lawful requests or legal obligations
  • For Meta platform compliance or security review processes

All service partners are contractually bound to protect your personal data in accordance with GDPR.

4. Data Retention

Data is retained only for as long as necessary to operate DSmile Nexus.

  • Data connected to a Facebook Page is stored while the Page remains active within the platform.
  • When permissions are revoked or the Page is disconnected, all related data is permanently deleted within 30 days.
  • Limited technical logs are retained temporarily for security purposes and then automatically purged.

5. Data Security

We apply appropriate security measures, including:

  • SSL-encrypted connections
  • Encrypted database storage
  • Restricted internal access controls
  • Ongoing security monitoring

While we take all reasonable measures to protect your data, no online service can guarantee absolute security.

6. Your Privacy Rights

Under GDPR and applicable privacy regulations, individuals have the right to:

  • Request access to stored personal data
  • Request correction of inaccurate information
  • Request deletion of stored data
  • Restrict or object to processing

Requests can be submitted by email to:
info@dsmile.cz

We respond to valid requests within 30 days.

7. Facebook Platform Compliance

DSmile Nexus uses Meta (Facebook) APIs in compliance with:

  • Meta Platform Terms
  • Meta Data Use Policy
  • Facebook Developer Policies

All data obtained through Meta platforms is used only for the approved automated comment reply functionality and is not repurposed for any unrelated activities.

8. Cookies

Our websites use only essential cookies required for:

  • Secure operation
  • Session management
  • Basic system functionality

We do not use advertising, marketing, or tracking cookies.

9. Children’s Privacy

DSmile Nexus is not intended for individuals under the age of 18, and we do not knowingly collect personal data from children.

10. Data Location

All data is stored and processed within the European Union (EU) and protected under GDPR safeguards.

11. Policy Updates

This Privacy Policy may be updated occasionally. Any changes will be published on this page with an updated revision date.

12. Contact

For privacy inquiries or data requests:

DSmile Nexus
https://dsmile.cz/
Email:

Nahoru