1Acceptance of Terms

By accessing or using DSmile Nexus (the “Service”), available at https://dsmile-fyltr.apexive.app/, you agree to be bound by these Terms of Service (“Terms”). If you do not agree to all of these Terms, you may not access or use the Service.

These Terms constitute a legally binding agreement between you (“User”, “you”, or “your”) and DSmile Nexus (“Company”, “we”, “us”, or “our”).

2Service Description

DSmile Nexus is a software platform that integrates with Facebook (Meta) to provide automated comment reply functionality for connected Facebook Pages. The Service enables Page administrators to configure and deploy automated responses to comments on their Page posts.

The Service may include:

• Connection and authentication with Facebook Pages
• Configuration of automated reply rules and templates
• Comment moderation and monitoring tools
• Analytics and performance reporting

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice.

3Eligibility

To use the Service, you must:

• Be at least 18 years of age
• Have the legal authority to enter into these Terms
• Be an authorized administrator of any Facebook Page you connect to the Service
• Maintain an active Facebook account in good standing
• Comply with all applicable laws and regulations in your jurisdiction

By using the Service, you represent and warrant that you meet all eligibility requirements.

4Account & Access

To access the Service, you must authenticate using your Facebook account credentials through Meta’s official OAuth process. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access or security breach
• Ensuring that your use of the Service complies with Facebook’s terms and policies

We reserve the right to suspend or terminate your access at any time if we reasonably believe you have violated these Terms or applicable laws.

5Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. Acceptable use includes:

• Configuring automated replies for legitimate business communication
• Responding to customer inquiries and engagement
• Providing information about your products or services
• Directing users to appropriate resources or support channels

You are solely responsible for all content generated through automated replies configured in your account.

6Prohibited Conduct

You agree not to use the Service to:

• Send spam, unsolicited messages, or deceptive content
• Harass, abuse, threaten, or intimidate any person
• Distribute malware, phishing attempts, or malicious links
• Violate any applicable law, regulation, or third-party rights
• Infringe upon intellectual property rights of others
• Impersonate any person or entity
• Collect personal data without proper consent
• Interfere with the proper functioning of the Service
• Attempt to gain unauthorized access to any systems or data
• Use the Service in any manner that could damage, disable, or impair our infrastructure
• Circumvent any rate limits or access restrictions

7Meta Platform Compliance

The Service operates through Meta’s (Facebook’s) APIs and platform. By using the Service, you acknowledge and agree that:

• You will comply with all Meta Platform Terms and Developer Policies
• Meta may modify or revoke API access at any time, which may affect Service functionality
• We are not responsible for any changes, outages, or limitations imposed by Meta
• Your Facebook Pages must comply with all applicable Facebook Community Standards and advertising policies
• Data obtained through Meta APIs will only be used for the approved automated reply functionality

You understand that your continued use of the Service is contingent upon Meta’s ongoing provision of API access.

8Intellectual Property

Our Property: The Service, including all software, design, text, graphics, logos, and other content, is owned by DSmile Nexus or its licensors and is protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works without our express written permission.

Your Content: You retain ownership of any content you create or upload to the Service. By using the Service, you grant us a limited, non-exclusive license to process and display your content solely to provide the Service.

Feedback: If you provide suggestions, ideas, or feedback about the Service, you grant us the right to use such feedback without restriction or compensation.

9Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that:

• The Service will be uninterrupted, secure, or error-free
• Results obtained through the Service will be accurate or reliable
• The Service will meet your specific requirements
• Any defects in the Service will be corrected

You use the Service at your own risk. We are not responsible for any third-party content, products, or services accessed through the Service.

10Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL DSMILE NEXUS, ITS DIRECTORS, EMPLOYEES, PARTNERS, OR AFFILIATES BE LIABLE FOR:

• Any indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Damages arising from your use or inability to use the Service
• Any unauthorized access to or alteration of your data
• Any conduct or content of third parties on the Service

Our total cumulative liability shall not exceed the amount you paid for the Service in the twelve (12) months preceding the claim, or €100 EUR, whichever is greater.

Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability, so some of the above may not apply to you.

11Indemnification

You agree to indemnify, defend, and hold harmless DSmile Nexus and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to:

• Your use of the Service
• Your violation of these Terms
• Your violation of any rights of a third party
• Any content you create or transmit through the Service
• Your violation of any applicable laws or regulations

12Termination

By You: You may stop using the Service at any time by disconnecting your Facebook Page and revoking access permissions through your Facebook settings.

By Us: We may suspend or terminate your access to the Service immediately, without prior notice or liability, for any reason, including if:

• You breach any provision of these Terms
• We are required to do so by law
• We discontinue the Service
• Your conduct may harm us, other users, or third parties

Effect of Termination: Upon termination, your right to use the Service will immediately cease. We will delete your data in accordance with our Privacy Policy. Sections of these Terms that by their nature should survive termination shall continue in effect.

13Changes to Terms

We reserve the right to modify these Terms at any time. When we make changes, we will:

• Update the “Last updated” date at the top of this page
• Post the revised Terms on our website
• For material changes, provide notice through the Service or via email (where available)

Your continued use of the Service after changes become effective constitutes your acceptance of the revised Terms. If you do not agree to the new Terms, you must stop using the Service.

14Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the Czech Republic, without regard to its conflict of law provisions.

Any disputes arising out of or relating to these Terms or the Service shall be resolved through:

1. Informal Resolution: We encourage you to contact us first to seek an amicable resolution.
2. Mediation: If informal resolution fails, the parties agree to attempt mediation before initiating legal proceedings.
3. Jurisdiction: Any legal proceedings shall be brought exclusively in the courts of Prague, Czech Republic.

For consumers in the European Union, this does not affect your rights under mandatory consumer protection laws in your country of residence.

15Contact Information

For questions, concerns, or notices regarding these Terms, please contact us: